1. Controller Identity
The data controller responsible for personal data collected through this website is:
Calvionyx SpA
RUT: 91.836.395-1
Av. Sta. María 7550, Concepción, Chile
Email: info@calvionyx.com
Phone: +56 9 9832 6549
This Privacy Policy applies to all personal data processed by Calvionyx SpA in connection with the website calvionyx.com and any related educational services.
2. Scope of This Policy
This policy describes how Calvionyx SpA collects, uses, stores, and protects personal data in accordance with Chilean law, specifically Ley 19.628 sobre Protección de la Vida Privada (Law on Protection of Private Life). It applies to visitors to our website and to individuals who contact us through the contact form or by other means.
This website is an educational platform. We do not process financial transactions, manage investments, or operate as a financial services provider. The personal data we process is limited to what is necessary to operate the website and respond to educational inquiries.
3. Data We Collect
3.1 Data You Provide Directly
When you use our contact form, we collect the following information:
- Full name
- Email address
- The content of your message
Providing this information is voluntary. However, without it we cannot respond to your inquiry.
3.2 Data Collected Automatically
When you visit our website, certain technical data is collected automatically by our web server and, subject to your cookie preferences, by analytics tools. This may include:
- IP address (typically anonymized)
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Date and time of visit
- Referring URL
This data is used for the purposes described in Section 4 below and is not used to identify individual visitors except where necessary for security purposes.
3.3 Cookies
We use cookies as described in our Cookie Policy. You can manage your cookie preferences at any time using the cookie preferences link at the bottom of any page.
4. Purposes of Processing
We process personal data for the following purposes:
- Responding to inquiries: When you contact us through the contact form, we use your name and email address to respond to your message.
- Operating the website: Technical data is used to ensure the website functions correctly and to diagnose and resolve technical issues.
- Analytics: Subject to your cookie preferences, we may use anonymized or aggregated data to understand how visitors use the website and to improve our educational content.
- Legal compliance: We may process data where required to comply with applicable Chilean law.
We do not use personal data for marketing purposes, profiling, automated decision-making, or any purpose beyond those listed above.
5. Legal Basis for Processing
Under Ley 19.628, personal data may be processed with the consent of the data subject or where processing is authorized by law. The legal bases for our processing activities are:
- Consent: For analytics cookies and preferences cookies, we rely on your consent as expressed through our cookie consent tool.
- Legitimate interest: For responding to inquiries you have initiated and for operating the website, we rely on the legitimate interest of Calvionyx SpA in providing an educational service and communicating with people who contact us.
- Legal obligation: Where processing is required by Chilean law.
6. Cookies
Our website uses cookies. A full description of the cookies we use, their purposes, and how to manage your preferences is available in our Cookie Policy. You can update your cookie preferences at any time by clicking the "Cookie preferences" link at the bottom-left of any page on this website.
7. Third-Party Sharing and Transfers
We do not sell, rent, or trade personal data. We may share data with third-party service providers who assist us in operating the website, subject to appropriate data processing agreements. These providers are only permitted to use data for the specific purpose for which it was shared.
We use Google Maps to display our location on the contact page. Google's use of data in connection with the Maps embed is governed by Google's Privacy Policy. We recommend reviewing Google's Privacy Policy for information about how Google processes data in this context.
We do not transfer personal data outside Chile except where necessary to use services whose infrastructure is located outside Chile (such as hosting or analytics services), in which case we take appropriate steps to ensure adequate protection.
8. Data Retention
We retain personal data only for as long as necessary for the purposes described in this policy:
- Contact form submissions are retained for a maximum of 24 months from the date of submission, after which they are deleted.
- Technical log data is retained for a maximum of 12 months.
- Cookie consent records are retained for 12 months.
Where we are required by law to retain data for longer periods, we will do so for the period required by law.
9. Your Rights
Under Ley 19.628, you have the following rights in relation to your personal data:
- Right of access: You may request confirmation of whether we hold personal data about you and, if so, a copy of that data.
- Right of rectification: You may request correction of inaccurate or incomplete personal data we hold about you.
- Right of cancellation (deletion): You may request deletion of personal data we hold about you, subject to any legal obligations requiring retention.
- Right of opposition: You may object to processing of your personal data in certain circumstances.
To exercise any of these rights, please contact us at info@calvionyx.com with the subject line "Data Rights Request." We will respond within a reasonable time and in accordance with applicable law.
If you believe your rights have not been respected, you may contact the relevant Chilean authority. Under current Chilean law, data protection complaints may be addressed to the courts or relevant regulatory bodies.
10. Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction. These measures are reviewed and updated as necessary to reflect the current state of technology and the risks associated with our processing activities.
However, no transmission of data over the internet is completely secure. While we take reasonable steps to protect your data, we cannot guarantee absolute security.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. When we make significant changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
Continued use of the website after changes are posted constitutes acceptance of the updated policy.
12. Contact
For questions about this Privacy Policy or about how we handle your personal data, please contact us:
Calvionyx SpA
Av. Sta. María 7550, Concepción, Chile
Email: info@calvionyx.com
Phone: +56 9 9832 6549